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Tuning Server Performance

Many variables affect the performance of Logi Report Server, for example, the hardware and software environment that it runs in. You may or may not have any influence in this regard, but you are able to carry out performance tuning to make Logi Report Server efficient, reliable, and fast.

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Factors That Help with the Server Performance

  • Use Connection Pooling either using JNDI and the connection pool of the application server or Logi Report connection pooling using
  • For each of your business views set Prefetch=false in Logi Report Designer so that only the fields used in the report are fetched from the DBMS. The default is true so if you have a large business view with many fields yet only a few are used in each report a lot of resources of memory and network band width will be used fetching data which is not needed in the report.
  • For best performance and reliability you should change the Logi Report Server DBMS from Derby (the internal Java DBMS) to your standard production DBMS or other DBMS you are familiar with. Derby is included for out of the box ease of use but is not recommended for production use.
  • Limiting the number of actively running reports can avoid momentary system overload. Setting the property performance.max.reports to a limited number in in the <install_root>\bin directory can smooth out performance and provide higher overall throughput. The best number depends entirely on your environment so needs to be configured after testing which setting provides the highest throughput in your environment. A good starting point is the number of CPUs plus 2. For example, if you have a quad-core CPU start out with the value set to 6.
  • When using an application server, you can achieve a similar result to performance.max.reports by limiting the total number of active threads for Logi Report. You can assume a report consumes around 5 threads on average so setting the number of active threads to 50 is similar to setting performance.max.reports=10 but may provide better overall throughput since it is has finer granularity to control CPU utilization.
  • Cache catalogs, reports and images. This is effective when the same catalogs, templates and images are used frequently but may harm performance when many different catalogs, templates and images are used and the requested resource is not in the cache. In this case, it slows performance checking the cache and wastes memory.
  • Preload catalogs and reports. This will improve the performance the first time the report or catalog is used.
  • Set log level to record less information. In production servers log level should be ERROR unless you are searching for specific issues such as monitoring the SQL statements sent to the DBMS.
  • Convert reports from earlier versions into current version.
  • Set task-level timeout for advanced run and scheduled tasks. This will ensure that users do not run extremely long jobs accidentally.
  • Modify the JVM heap size. Again this needs some testing on your system to determine the best overall throughput. On 32-bit systems the maximum size is 2GB; however, on 64-bit systems the maximum size is extremely large. The heap usage can be monitored by tools such as the JDK jconsole application. Set a starting heap size just under your normal average usage (use -Xms in and set the maximum heap (use -Xmx) to the maximum that you want the heap to grow. Logi Report can use additional heap to improve performance of queries and sorting and reducing the number of garbage collections (GC) which use CPU time. However, using too much memory for Java heap can impact performance of other applications. The maximum heap size is 1.4G by default.
  • Set queue.policy=1, 2 or 3 in in the <install_root>\bin directory to turn on using priorities so on demand reports will be higher than scheduled reports. Using the different policies, you can dynamically adjust priorities so reports increase their priority the longer they wait in the queue. A third high priority queue can also be enabled for on demand reports which need to run immediately.
  • Set engine.single_thread=true or false in Depending on your environment and JDK, some systems run faster with a single threaded engine than with a multi-threaded engine. This needs to be tested in your environment to determine which setting provides the highest throughput. As a general rule smaller systems are faster with this set to true and larger systems are faster with it set to false.
  • Set the maximum number of user handlers to the optimal size by setting the httpserver.max.handlers property in the file. This is the number of threads which are waiting to handle user requests. Setting this larger than needed wastes resources; however, setting it too small will mean that some users will not be able to access reporting until someone else exits.
  • Adjust the engine's utilization of the CPU in accordance with your own requirements, by setting the Engine Priority property to a higher or lower priority in the Administration > Configuration > Advanced page in the Logi Report Server console.
  • Select the two options View Incomplete Pages and Format Page on Demand in the Page Report Studio profile for faster viewing of the first page of large reports in Page Report Studio. The disadvantage is that to see the actual number of pages, calculate complete report totals and create the TOC, the user has to manually select the last page of the report.
  • Be sure performance.exe_gc=false as the default in the file. This allows the JDK to schedule garbage collections rather than at specific times.
  • To take less overhead for the Logi Report Server DBMS updates you can set Performance.commit.thread=true and Performance.commit.interval=30 so that commits of updates to the DBMS will be every 30 seconds rather than ever write.
  • If you have a very active server it is more efficient to set to 600 so that the temporary files are removed every 10 minutes rather than once per hour.
  • Minimize the usage of Word Wrap to columns which really require it. Word Wrap requires that we pre-format the data in memory to determine its size then wrap the field as necessary then continue to format it.  If fields never are large enough to wrap, especially objects like labels, it is a lot of overhead.
  • True Type Fonts (TTF) provide better throughput by reducing font substitution and scaling time. Changing all the fonts to use TTF fonts improves the quality of the output as well as the performance when a mixture of operating system is used such as report design on Windows and production on Unix.
  • Use binary versions of .cls and .cat, not the xml versions when you publish reports to Logi Report Server. This saves processing time and I/O time when converting the files to Java classes.
  • The Quartz scheduler by default checks every 15 seconds (15000ms) to see if there are any scheduled reports that need to be started. This requires queries to the DBMS to check the schedule times. By editing in <install_root>\bin you can increase the time by updating org.quartz.scheduler.idleWaitTIme in milliseconds to the frequency you need. You can also adjust org.quartz.threadPool.threadCount to limit the number of threads starting scheduled reports. The default is 5.
  • Customize the heartbeat interval for web browser products such as Web Report Studio, Page Report Studio, JDashboard, and Visual Analysis.
  • Use table pipeline to speed up the rendering performance of tables involving millions of data records in Web Report Studio and JDashboard.
  • Some Page Report Studio operations require a large amount of memory and CPU processing power. The Action Task Manager improves Page Report Studio service performance by preventing a large number of actions from being run simultaneously.
  • Limit the size of the fetch data buffer to retrieve a specified number of rows in each read instead of all rows.
  • Cancel the running query used by a report in the database when you cancel the running task of the report.
  • Point to the button Shut Down the Server button at the top right of the server console and select Garbage Collection from the drop-down menu to remove the unreferenced objects of Logi Report Server from heap memory.

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Preloading Catalogs and Reports

Catalogs, reports, analysis templates, as well as Java classes and fonts can be preloaded when Logi Report Server is started so as to improve performance.

  1. In the Logi Report Server console, point to Administration on the system toolbar, and then select Configuration > Performance from the drop-down menu. Report Server displays the Performance page.

    Configure Performance

  2. Select the Add button beside the Catalogs to Be Preloaded box.
  3. In the displayed dialog box, select the Browse button to select the folder or type the folder name with full path in the server resource tree directly, for example, /SampleReports. The catalogs in the folder will be loaded. Select a catalog and its version from the corresponding drop-down list and then select OK. The catalog will be added in the Catalogs to Be Preloaded box.
  4. Repeat the above step to add more catalogs to the Catalogs to Be Preloaded box. To remove an unwanted catalog from the box, select it and select Remove.
  5. Select the Add button beside the Reports to Be Preloaded box.
  6. In the displayed dialog box, select the Browse button to select the folder or type the folder name with full path in the server resource tree directly, for example, /SampleReports. The reports and analysis templates in the folder will be loaded. Select a report or analysis template and its version from the corresponding drop-down list and then select OK. The report or analysis template will be added in the Reports to Be Preloaded box.
  7. Repeat the above step to add more reports and analysis templates to the Reports to Be Preloaded box. To remove an unwanted report or analysis template from the box, select it and select Remove.
  8. To preload Java classes that are used by catalogs, reports and Logi Report Engine, select the corresponding check boxes. Preloading some useful Java classes will improve performance. Otherwise, it will take some time for Logi Report Server to load any required Java classes when generating reports. The feature is not available to organization admin.
  9. To preload the fonts used by reports, select the Preload Fonts check box. The option is not available to organization admin.
  10. To compress the temporary data generated during runtime before it is swapped to disk, select the Compress Swap Files check box. By compressing the swap files, the I/O efforts in certain circumstance may be remarkably reduced so that the overall performance can be improved. This function is not available to organization admin.

    Note: Compressing swap files will increase CPU pressure because it uses compress algorithm to shrink data, so if your system already has high CPU usage, enabling this option will bring extra performance impact, depending on different circumstance, and such impact may overcome the performance gain that comes from reducing I/O time.

  11. Select Save and then restart Logi Report Server to make the settings to take effect.

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Customizing the Heartbeat Interval

The heartbeat mechanism is introduced in Web Report Studio, Page Report Studio, JDashboard, and Visual Analysis. It works together with user session timeout to release the unused resources of the products in time. Heartbeat is activated by default. It begins to work after any of the products are opened, by reporting to Logi Report Server that the product is alive per a period of time in a way similar to heartbeats. If within 3 times of the heartbeat interval Logi Report Server has not received a heartbeat, the product will be expired and the resources be released. Heartbeat stops in the following situations:

  • The product or the related web browser is closed.
  • The computer is powered off.
  • Though the product is open, there are not any actions happening to the product such as mouse move and automatic refresh until the session times out.

If the heartbeat interval is shorter than the user session timeout time configured in the Administration > Configuration > Advanced page, the session will not expire as long as there are heartbeats. If the heartbeat interval is longer than the session timeout time, the session will be expired when the session times out.

The following parameters are used for heartbeat:

  • jrd.heartbeat
    The heartbeat interval in milliseconds. The default value is 15000 milliseconds.
  • jrd.hbtimeout
    The period of time before heartbeat times out in milliseconds. The default value is three times of the heartbeat interval.
Heartbeat can be configured by adding the JVM parameter -Djrd.heartbeat and -Djrd.hbtimeout in the Logi Report Server startup file. In an integration environment, you can also specify the parameters in web.xml:


Heartbeat uses Web Worker technology of HTML5. Web Worker is supported by Firefox, Chrome, Safari and IE10 where it is working in a separate javascript thread. But in IE9, IE8 Logi Report can only simulate Web Worker using iFrame, which means that the heartbeat code can be blocked by render code in IE 9 browsers.

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Configuring Table Pipeline

Table pipeline allows tables to show result as soon as there are data ready for the first page while partial summaries and the rest are still being processed in the background. By default, it is enabled on Logi Report Server to help speed up the rendering performance of tables in web reports and dashboards that involve millions of data records.

To configure table pipeline:

  1. Make a choice according to your user account:
    • Any one can configure for himself: go to the My Profile > Customize Profile > Common tab.
    • Administrators can configure for all users: go to the Administration > Server Profile > Customize Profile > Common tab.
  2. The Table Pipeline option is selected by default.
  3. In the Table Block Refresh Time text box, specify the time interval in seconds for refreshing data so as to update partial data before the tables are fully ready.
  4. Select OK to save the changes.

Table pipeline can work in most cases. However when a table is applied component level sort and the Prefetch property of the business view the table uses is true, in order to make table pipeline take effect, the table and all the other data components in the same web report or dashboard that use the same business view should have the same component level sort setting: the same sort on field (sorting group by summary is excluded) and the same sort order.

In addition, if your report database is MySQL which fetches all data before returning the result set and Logi Report has to wait for the result set, the performance would not be much improved even when table pipeline is enabled. To solve the problem, you need to make fetch size work for MySQL in either ways:

  • Set fetch size in the catalog database URL, for example, to set the fetch size to 20 records, the URL could be jdbc:mysql://
  • Set fetch size in your code after connecting to the database and before sending SQL as follows:

    con = DriverManager.getConnection(url); 
    ps = (PreparedStatement) con.prepareStatement(sql,ResultSet.TYPE_FORWARD_ONLY,ResultSet.CONCUR_READ_ONLY);
    rs = ps.executeQuery();

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Using the Action Task Manager

The Action Task Manager coordinates Page Report Studio actions through two fixed-size tables:

  • Concurrent Processing Table - This registers the requests that are currently being processed by the Page Report Studio service.
  • Waiting Requests Queue - This registers the requests that are waiting for being processed by the Page Report Studio service.

Note: Only certain operations that consume considerable hardware resources need to be prevented from being run at the same time. You can define which kind of requests need to be queued before being processed.

Action Task Manager

When a new Page Report Studio request reaches the server, it will be processed according to the following flow:

  1. The Page Report Studio service determines whether the requested operation is a restricted action. If it is, the Action Task Manager will take over the request. Otherwise, it will be processed directly, without being managed by the Action Task Manager.
  2. If the Concurrent Processing Table is full, the restricted request will be assigned to the Waiting Requests Queue. If the queue is full, the Page Report Studio service will refuse the request and return a warning message.
  3. After the request has been processed, it will be de-registered from the Concurrent Processing table. The Page Report Studio service will then automatically continue to process the requests in the Waiting Requests Queue.

Using the property file provided in Page Report Studio, you can balance the server load by adjusting table sizes and specify which kind of requests are managed by the Action Task Manager to queue page report actions to ensure Page Report Studio features do not take too many system resources and impact other functions。

The file is located at <install_root>\bin. It allows you to control three major options for the Action Task Manager:

  • Specifying the size of the Concurrent Processing Table

    Use queue.actions.max.concurrent=[integer] to set the maximum number of requests that can be processed simultaneously. The value of this property can be equal to or larger than 0. Use 0 (default) to disable the request queue feature.

  • Specifying the size of the Waiting Requests Queue table

    Use queue.actions.max.pending=[integer] to set the maximum number of to-be-handled requests that the queue can contain. The value of this property can be equal to or larger than 0. 0 means no requests will be stored in the queue. A request will either be handled by the Page Report Studio service or be rejected when the maximum limit of the Concurrent Processing table has been reached.

  • Specifying the actions that can be applied for the Page Report Studio Request Queue feature

    These are listed below:

    queue.actions.init=false            # Action: Page report initialization
    queue.actions.undo=true             # Action: Undo
    queue.actions.redo=true             # Action: Redo
    queue.actions.drill=true            # Action: Drilling
    queue.actions.drillup=true          # Action: Drilling up
    queue.actions.refresh=false         # Action: Refreshing
    queue.actions.filter=true           # Action: Filtering
    queue.actions.sort=true             # Action: Sorting           # Action: Searching
    queue.actions.finishNewReport=true  # Action: Finishing creating a new report

    These properties will only work when the queue feature has been enabled by setting queue.max.concurrent.actions>0.

    True - The action will be handled by the Action Task Manager.
    False - The action will not be handled by the Action Task Manager, but be directly processed by the Page Report Studio service without being queued.


  • Runs the report in the default format. If Report Studio is the default format, a web report will be opened in the View Mode of Web Report Studio and a page report in the Basic View of Page Report Studio.
  • Runs the dashboard in the view mode of JDashboard.
  • Runs the analysis template.

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Limiting the Size of the Fetch Data Buffer

If you are using a database which supports the JDBC method Statement.setFetchSize(), you can request the database to retrieve a specified number of rows in each read instead of all rows by setting the property setFetchSize in the file saved in the <install_root>\bin directory. This can minimize memory usage and improve performance, and also avoid Java heap out of memory errors when doing large queries.

The following is an example of setting the setFetchSize property in the file and detailed description of each property:

DriverName_D1 = MySQL-AB JDBC Driver
Vendor_D1 =
Version_D1 = 3.0.8-stable ( $Date: 2003/05/19 00:57:19 $, $Revision: $ )
setFetchSize_D1 = 5000

  • DriverName_[Name]
    Database driver name that should be used to establish a connection. You can use connection.getMetaData().getDriverName() to obtain the value.
  • Vendor_[Name]
    The vendor of current JDBC driver. It is a string value.
  • Version_[Name]
    The version of current JDBC driver. You can use connection.getMetaData().getDriverVersion() to obtain the value. The entire string must match completely.
  • setFetchSize_[Name]
    The number of rows retrieved in each buffer from the database. It is an Integer value that should be larger than 0 and less than or equal to getMaxRows(). The default value is different according to the driver in use. You can refer to your own database driver specification.
  • _[Name]
    It is a user defined name used to mark a group of driver settings different from the other groups.


  • After you modified the file, you need start the server to load the changes.
  • The Version information must match 100% with the version returned by the JDBC Driver, if not a full match the settings will be ignored without warning.
  • If there is more than one group with the same group marking name, the last group will be adopted.
  • If the sign # is seen before "DriverName" of a group, or if setFetchSize is given a negative value, the whole group will be disabled.

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Canceling the Running Query

If the JDBC driver of your report database supports the Cancel Running Query feature, you can ask Logi Report to cancel the running query used by a report in the database when you cancel the running task of the report to reduce pressure on the database and release resources as early as possible. To achieve this, configure the file saved in the <install_root>\bin directory as follows:

  1. Add the JDBC driver you use into if it is not listed there.
  2. In there is a line:


    Remove the sign "#" and use your driver number instead of D5 to activate the feature.

  3. Restart Logi Report Server to load the change.
  4. Cancel the running task of a report, for example select the Cancel button on the report processing page of Page Report Studio, or stop a report running in background mode, Logi Report Server cancels the running query in the database.

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