Requesting a New License Key

Zoomdata notifies you when your license key is about to expire. Before reaching out to Application Support to request a new license key, you need to do the following:

  1. In the environment for you which you need a new license key, log in as a Supervisor.

  2. Under the Supervisor tab, select License. The Manage License page appears.

  3. Copy your current Zoomdata instance ID.

  4. Identify your current Zoomdata version. This can be found in the Account dialog. See Switching Accounts.

  5. Email Zoomdata Application Support to ask for a new license key. Please provide the Zoomdata:

    • Version number
    • Instance ID.

    Zoomdata Application Support will contact you with a new license key.

  6. After you receive the new license key, return to the Manage License page and enter the new license key in the New License Key box.